Complete Managed Services

Complete Managed Services

Complete Managed IT Services Los Angeles

Businesses of all sizes rely heavily on their IT infrastructure to function. From small startups to tech giants, everyone needs the latest technical solutions to stay competitive.

While you may feel confident in your current in-house setup, are you sure that it will grow according to your business objectives? While it’s simple enough to manage a couple of computers in a small business, these techniques fail as your business grows.

Setting up a dedicated IT department and the relevant IT infrastructure can be expensive, time-consuming, and stressful while leaving your critical information vulnerable to attack. As one of the best managed IT services in Los Angeles, we’re here to help every business with its IT solutions, no matter how big or small.

What sets us apart from other managed service providers is that we tailor our IT services to your needs. If you already have efficient solutions to common issues, we’ll incorporate those into the services we provide. If you want cloud solutions, we can do that, too. No matter your business goals, we’re here to ensure that your information technology systems keep running smoothly, regardless of how your company changes and grows.

What Do Our Complete Managed IT Services Do for You?

As a managed IT services provider serving the Orange County and Greater Los Angeles areas, we pride ourselves on offering our best to every one of our clients, from small businesses to large corporations.

We will spend the time to understand your business inside out. We’ll get to know your current IT team, your business, your current infrastructure and solutions, and your expectations. We believe that communication between the company and service provider is essential for developing a partnership that will last for years.

Downtime is extremely expensive, which is why we’ll work proactively to avoid any potential downtime during our regular service. We actively plan to prevent data loss and disruption, especially when planning larger services such as data migrations.

Our service team has the necessary skill sets to provide you with excellent service and support. We offer a top-notch customer experience by promising 100% customer satisfaction and working with you to meet your business needs.

Once you sign up with our Los Angeles managed service provider, you get access to all your managed IT assets and systems. We provide support for various platforms, including Windows, macOS and iOS, Android, and any Linux variant of your choosing. Your developers and users can take advantage of any system they prefer while still retaining ease of use and accessibility for the rest of your company.

As part of our IT services, we’ll keep you up to date with the latest technical developments in the IT world. Our cybersecurity solutions comply with industry standards and often use the latest in proactive monitoring to keep your important information safe and secure.

Comprehensive Managed IT Services in Los Angeles, CA

As one of the top managed service providers in Los Angeles, we work with you to provide the best experience possible. When we start our partnership, our team will evaluate your current technology status and suggest recommendations to improve your technical solutions. You get access to our technical expertise, on-call support services, and access to exactly the IT services your business needs to thrive for a fixed monthly fee.

Many medium-sized businesses exist in the painful middle ground between small-scale, in-house technology and larger, corporate solutions. Our IT services team will help design efficient solutions that provide everything your business needs. Whether you need cloud service management, data protection, data storage, or computer support, we’ll have the managed information technology service to help your company thrive.

Managed Services

We offer a massive range of managed IT services to help our customers reach their business goals. Businesses can choose from some of our technical solutions or select a comprehensive managed IT services bundle for maximum cost savings. As service providers, we offer the latest technology and support for all of our services, giving you the peace of mind to focus on your business.

Network Management

Your network forms the backbone of your business operations. However, with so many moving parts, businesses often reach a point where their network takes great strain handling the sheer volume of data flowing through it. Our managed IT services for networks include everything from printer accessibility and management to data access control and even router configuration, as well as support for all of the technology used.

24/7 Network Monitoring

A network outage can be devastating for medium-sized businesses, which is why we provide constant network monitoring. As soon as our team discovers a flaw, we’ll work tirelessly to restore your network to its original functionality.

As part of our support services, we also offer network troubleshooting to help you diagnose any minor issues that affect network performance.

Remote Access Management

As cloud services become increasingly popular in Los Angeles, many employees have taken to accessing the business network remotely. Our remote access management service is all about ensuring that only the right people have access to the right information. For validation purposes, we usually require two-factor authentication to provide an extra security layer, which is especially important in financial services and other companies dealing with sensitive data.

Wireless Network Configuration and Management

Wireless systems are much easier to set up and manage than traditional wired networks. However, they do come with their own challenges and risks, especially if configured incorrectly. Wireless networks are especially vulnerable to security threats, which can leave your entire network open to attack.

Our team of service providers has the skill sets necessary to properly configure your wireless network to ensure security and functionality. We’ll make sure that employees and visitors get reliable access while preventing unwanted connections from unsecured and unauthorized devices.

Access VPN Management

A virtual private network, or VPN, is a private network that runs off of the backbone of a public network. It’s a great tool to bring together remotely working Los Angeles employees by giving them all access to the same workspace. VPNs are also usually more secure than open networks and allow you to remotely manage your business. For validation purposes, we’ll provide access management as part of our support for this service.

Security and Permission Management

As your business grows, you’ll want to consider limiting certain parts of your network to certain employees. Not everyone in your company needs access to sensitive information. As part of our security services, we manage your employees’ access and permissions, limiting their ability to do potential harm to your network.

Internet Access Management

Most managed IT service providers in Los Angeles, CA, will offer some form of load balancing, which ensures that the demand on your network remains even and stable. Our technicians are experts at shaping network traffic to optimize performance and security, and it’s one of our most popular IT services in Los Angeles.

Server Management

Whether you have a dedicated server or rely on cloud technology, we can provide you with all the server management solutions you need.

Continuous System Maintenance

Our continuous maintenance involves both hardware and software monitoring for optimal performance. We have sophisticated technical solutions in place that allow us to address any potential issue rapidly, reducing the amount of downtime for your business.

Operating System Installation and Repair

Our team is well-versed in every operating system available. A poorly installed operating system can dramatically affect your business productivity, as it will impact almost every facet of your operations.

As an experienced managed service provider in Los Angeles, CA, we’ve worked with every operating system available, from bespoke Linux installations to traditional Windows and macOS.

Server Virtualization

Server virtualization is a technology that makes it easier to run multiple environments and applications while using fewer resources. Few managed IT services offer this due to its complexity, but our engineers have the relevant skills to ensure you stay ahead of the pack.

Disk and Storage Management

Storage management is one of the most popular managed services, along with security solutions and consulting services. We offer many different options to suit every Los Angeles business, from server-based storage to various cloud-based solutions.

Losing your critical data can adversely affect your reputation and ability to function. One of the most important things you can do to ensure that your business information remains safe is to keep a regular data backup. Not only is data backup a critical part of any disaster recovery plan, but it also protects you against ransomware attacks and other security risks.

Application Management

One of the most tedious aspects of business IT is installing, managing, and updating the relevant business applications. Keeping your applications up to date is essential from a security standpoint, but you can’t rely on the end user to maintain their application.

We offer managed application management, a service that controls your applications from a single point. You can apply the application throughout your network and control updates, permissions, and functionality.

24/7 Helpdesk and Desktop Support

Working with a Los Angeles-based managed IT service provider will assure you that no matter what goes wrong, you’ll have access to some of the best support in the city.

We provide all of our clients with continuous support whenever you need it. In addition to disaster recovery, our engineers can provide support on your business applications, accessibility management, and network performance.

Voice and Collaboration Tools

Almost every business has moved to remote working. As part of our managed IT services in Los Angeles, we provide our clients with the latest voice and collaboration tools. From VoIP solutions to various collaboration tools, we ensure that your employees have the support and technology they need to stay engaged and collaborate, no matter where they are.

24/7 Network Security and Monitoring

Cyber-attacks can happen within minutes, leaving your business and personal information open to hackers. Even small network problems may be a symptom of something larger, and it’s our job as IT service providers to address these issues immediately.

Our engineers have the relevant IT services experience to quickly identify potential attacks or malfunctions and address them without you needing to lift a finger or call support.

Cloud Services Management

Moving to the cloud is often a great move for a business. Not only does cloud technology result in cost savings, but it is also more efficient and more secure. As part of our managed services, we provide our Los Angeles-based clients with recommendations on making the move into the cloud.

We offer data migrations, complete cloud infrastructure design, and hosted applications. As a top Los Angeles managed IT service provider, we have the experience to ensure your transition to the cloud is as painless and simple as possible. We also provide the relevant desk support services to ensure you get the most out of the technology. The cloud is set to revolutionize the IT services landscape, and we’re well-positioned to take advantage of it with our array of cloud services and support.

Backup and Disaster Recovery

Losing valuable data can be crippling for a business. We take our disaster recovery services very seriously, ensuring that we use only the latest technology to keep your business data safe.

Out of all of our other managed services, this is the one we strongly recommend to any Los Angeles business.

Choose the Right Managed Service / IT Services in Los Angeles

When it comes to finding a managed IT service provider in Los Angeles, it can be challenging to find the right partner for your company. It can be tricky finding out what you need and finding managed IT services in Orange County or LA tailored to your goals and requirements.

As an experienced IT services provider in Los Angeles, we’ve worked with companies of all sizes and understand the challenges facing businesses today. Technology continues to change, and many companies are finding it hard to keep up. Working with an MSP in Los Angeles ensures that you get the support you need, as well as access to the latest solutions to enhance and streamline your business.

If you rely on an in-house information technology team, you can still benefit from the experience of a managed IT service provider. Don’t let your IT team go to waste by having them act as support services; let us handle your help desk support and critical systems while they spend their time doing something much more useful.

At ProLink Systems, we believe in providing our customers in the Los Angeles area with the best managed IT services possible. Our Los Angeles-based company is always available to provide support and the right level of service to take your business to the next level. Why not contact us for a free assessment and see what we can do for you?

Managed Services

Complete Managed IT Services means we will:

  • Spend the time necessary to get familiar with your business, your team, your budget and exactly what you expect to get by partnering with us.
  • Work proactively with your users to prevent potential downtime and data loss as well as improving the overall experience for each user.
  • Stand firm on every recommendation our technical team makes, by promising 100% customer satisfaction, guaranteed.
  • Provide immediate access to all managed IT assets, as you are partnering with an IT company.
  • Plan cost-effective and efficient processes for managing, controlling, analyzing, planning and administering transaction-oriented IT business functions.
  • Applying smarter technology, including industry recognized security methodology with FIPS accreditation.
  • Provide platform support for Microsoft Windows, Apple OSX and iOS, Linux, Android and Blackberry providing complete manageability in mixed environments.
Prolink

ProLink is your partner in making sure your technology meets the unique needs of your business. Our team of experts can design a customized IT Management and computer network maintenance solution for your organization.

No matter if your business needs technology consulting, computer network maintenance services Network and security management, IT support, network consulting, integration services, Cloud Service Management, Email or Exchange management, on-site and Remote Helpdesk support, wireless network configuration and management, we’ve got the solution.

With our knowledge and expertise, we can take the stress out of technology and let you focus on your business. Our computer network maintenance and IT Support experts are there for you, night and day.

If you are looking for trusted managed IT services in Orange County or in Los Angeles, you are right where you need to be.

Some of the services included in Complete Managed Services:

Network Management

24/7 Helpdesk & Desktop Support

Voice & Collaboration Tools

  • Choice of Local or Toll-free Numbers
  • Unlimited Calling Minutes
  • Access to All the Features with Every Plan
  • Cloud PBX
  • Call Recording
  • Auto-Attendant
  • Collaboration Tools
  • iOS, Android, Mac and Windows App
  • Video and Audio Conferencing
  • Fax-to-Email and Email-to-Fax
  • Voicemail-to-Email
  • 50+ Standard and Advanced Features

Email & Messaging

CONTACT US FOR A FREE CONSULTATION & A FREE I.T. ASSESSMENT

Natura Water - Marian Summers

Marian Summers

Natura Water

ProLink's team saved us from I.T. problems when we were starting our company. They are fast and easy to work with. Working with ProLink has minimized our downtime; They also helped us streamline our ticketing system.

Fabritec- Kevin McFinley

Kevin McFinley

Fabritec

ProLink has been our partners for the past 8 years and have a good working relationship with them. They are a very reliable I.T. Company to work with.

LET’S TALK

One of ProLink's experienced technology consultants will discuss your needs and help to identify service & support options tailored specifically towards your business.


Amazon Web Services
CISCO logo
HP logo
Citrix logo
office 365 M logo
intel logo
Microsoft logo